When you work with a South Florida flooring subcontractor, you want to know the future of your business is in good hands. Commercial flooring needs to be installed quickly and efficiently. It needs to match the design and practicality you have in mind. What questions can you ask of a flooring company to ensure you’ll get what you want?
Are you insured? Are you certified?
This is a foundational question. A flooring company that’s not certified can create larger issues for you later on. You need to make sure they’re liable for damage and responsible for warranties. Ask for copies of their current certifications, as well as their insurance policy. Any reputable business will be happy to do this. (This is also a good time to ask about the warranty they offer.)
May I contact references?
Again, a business experienced with commercial flooring installation will treat this as a given. It’s not rude to ask. They know you’re looking out for your livelihood just like they look out for their own. Look online at review sites like Yelp and on social media to see how other customers feel.
What’s the cost of an estimate?
Some companies don’t charge for an estimate. Others will, especially for commercial flooring installation. These will usually apply estimate fee toward later costs. Neither approach means a company is better or worse. It just helps you know what fees to expect – and when to expect them.
Can you assess the subfloor?
You need a flooring company that can properly assess the health and condition of your subfloor. If there’s damage, they need to know how to install new subfloor before installing the floor itself.
Are you ADA compliant?
A South Florida flooring subcontractor should be able to install ADA-compliant floors. This refers to the Americans with Disabilities Act. Commercial flooring needs to be accessible so you not only comply with laws but offer inclusive services.
These are essential questions that should top your list when vetting a flooring contractor. You’ll want to know about their flooring choices, work schedule, and communication ability as well. It’s your livelihood, so don’t be sheepish about asking. If they’re aggressive, dismissive, or evasive, that’s a red flag. You need to know, which means they need to be OK telling you.